Contact us

Please refer to our self-service documentation for answers to common questions.

If the issue persists or you'd like to share feedback, we're here to help.

Click the Help & Support chat at the bottom of the left menu (just above your account name), and we'll get back to you shortly.

Alternatively, email us at support@phas.io

Before you contact us

These guides answer the most common questions:

• Manufacturer's Starter Guide — set up your processes, pricing, Storefront and finances in order.
• Glossary — definitions of the terms used in Phasio and in these docs.
• Changelog — recent changes to the platform. If something looks different, it may be a new release.

Help us help you faster

When you send a request, include:

• The page or screen where the issue happens.
• The steps you took, and what you expected to happen.
• The ID of the quote, order or part involved, if there is one.
• A screenshot or short screen recording.