Orders

Create a new order

Step-by-step guide to creating and managing orders in Phasio

Phasio offers flexible order creation, supporting both direct orders and conversions from existing quotes. This ensures efficient processing, whether or not a formal quote was created beforehand.

This guide explains how manufacturers create orders using the backend system.

Ways to create a new order

You can create an order using any of these methods:

  1. Accept a quote.
  2. Navigate to Orders > Add New from the main sidebar.
  3. Go to Orders > Board or Orders > List, then click + in the top-right corner.

Select customer account

Select a customer account from your verified customer database.

Add parts

Under the Parts section, add parts via:

  1. Digital File Upload: Import customer part files in industry-standard formats (STL, STEP, IGES, 3MF).
  2. Catalog Selection: Use the approved parts catalog to repeat orders faster.

Configure part specifications

Click on each individual part to define manufacturing specifications:

  • Technology: Select the manufacturing process (e.g., MJF, SLA).
  • Material: Specify the material composition required for production.
  • Color: Select from available colors.
  • Post-processing: Select finishing operations.
  • Lead time: Establish delivery time expectations.
  • Manual pricing: Use when you need to set custom prices outside the default equation logic.

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☝️ Power user tip: Right-click on parts to quickly access actions and boost efficiency.

Add supplementary charges

Add supplementary charges by clicking + under the Expenses section. You can add charges for:

  • Special tooling.
  • Setup costs.
  • Non-standard manufacturing requirements.

Configure order settings

  1. Recipients: Choose who will receive notifications related to this order.
  2. Discounts: Apply any additional discounts.
  3. Shipping: Select shipping options based on the customer’s requirements.
  4. Billing Address: Confirm the customer’s billing address for accurate financial documentation and payment processing.
  5. Internal Only: Enable this toggle if the order is for internal tracking only and should not be shared with the customer.

Generate the order

Click Create in the top-right corner to validate inputs and generate the order.

👉 Once created, the order will appear in both the manufacturer and customer dashboards. You can track progress and communicate directly through the platform.