Enable your AI Assistant

Phasio offers manufacturers an intelligent AI Assistant that can be embedded directly into your Storefront interface, providing an alternative way for customers to request a quote. This AI Assistant leverages your unique process catalog, material options, and pricing structures to deliver immediate, accurate responses.

With this integration, manufacturers can offer 24/7 automated support for inquiries about manufacturing capabilities, material options, pricing estimates, and production specifications—greatly enhancing the customer experience while reducing the support workload on your team.

Enable your AI Assistant

1. Navigate to Organization from the main sidebar, and select General.
2. Scroll down to the Features section.
3. Enable the AI Assistant toggle.
4. Click Save in the top-right corner to apply your changes.

👉 The AI Assistant feature is now active on your Storefront.

How customers reach the AI Assistant

After you enable it, customers can use the assistant in two ways:

• Click Ask AI in the top menu bar of your Storefront.
• Open the standalone chat view. Replace /store with /chat in your Storefront URL.

What happens to the requests

The assistant asks customers questions, accepts drawings and reference files, and creates a detailed request for you. Each request arrives as a Proposal under Projects. Accept the proposal to turn it into an active project.

Keep your configuration up to date

The assistant only recommends materials and technologies from your own configuration. Before you enable it, check that your processes and materials are complete and correctly described.

Related guides

• AI Assistant — the full guide to the customer experience.
• Configure Storefront settings
• Embed Storefront on your website